Multi-Sided Pet Care Marketplace for the EU

No-Code Web App Built on Bubble.io |Pet Owner |Provider & Shelter Portals |Stripe Connect |Multi-Language |Belgium

Services

Product Strategy & Consulting, UX/UI Design & Branding, Web & Mobile app Development

Deliverables

Web app, Multi-role dashboards, Booking flow, Stripe Connect, 6-language UI

Tools

Timeline

In Progress

Problem & Context

A unified platform for independent pet professionals to list services and accept payments. WagglyHub was founded to become the trusted pet care ecosystem for Europe.

The challenge was

No dedicated pan-EU platform connecting pet owners with verified local care professionals

Independent providers lacked tools to manage availability, bookings, and payments across borders

Animal shelters had no unified digital channel to promote animals and track adoption interest

Project-based collaboration

Multi-sided marketplace built from scratch — three distinct user types with separate flows

Commission-based payment model with Stripe Connect and integrated Yotpo loyalty redemption

Multi-language support required from day one across 6 EU languages (EN, FR, NL, ES, DE, IT)

Client Goal

Build the MVP of a pet care marketplace initially serving Belgium, Netherlands, and France

Enable pet owners to search, book, and review vetted local service providers

Give providers a professional portal to list services, manage bookings, and receive payouts via Stripe

Solution

Built a full multi-sided marketplace on Bubble.io with role-based access for owners, providers, shelters, and admins — featuring a search-first experience with real-time filtering by service, location, pet type, dates, and language, Stripe Connect for commission-split payments, Yotpo for loyalty point redemption, and Usercentrics for GDPR-compliant consent management.

What Was Built

A multi-sided EU pet care marketplace with distinct portals for pet owners, service providers, shelters, and platform admins.

Search-first consumer app with real-time service and location filtering

Provider portal for listings, availability, and Stripe Connect payouts

Shelter module with animal listings and contact-event tracking

Non-partner provider directory with claim flow

Multi-language UI across 6 EU languages with language switcher

Key Features Delivered

Core functionality spanning the pet owner app, provider portal, shelter module, and platform operations.

Search-First Home

Smart Search Results

Dual Booking Flow

Stripe Connect Payments

Yotpo Loyalty Redemption

Shelter Module

Directory & Claim Flow

In-App Messaging & Notifications

Reviews & Ratings

Multi-Language UI

Platform & Tools Used

Built on Bubble.io with a carefully selected stack of EU-ready integrations covering payments, consent, loyalty, analytics, and communications.

Built with

Stripe

Built with

API integrations

Built with

Figma

Built with

Bubble.io

Built with

Microsoft Entra ID

Built with

DeepL

Outcome & Impact

MVP launched in [b][color=rgb(0, 102, 204)]10 weeks[/color][/b]

[b][color=rgb(0, 102, 204)]2 user roles built[/color][/b]: Provider and Client

Ad hoc requests — clients can send custom service requests to providers

Unique cancellation & refund scenarios handled per booking type

[b][color=rgb(0, 102, 204)]6 languages[/color][/b] supported across all core flows

Provider dashboard for managing services, bookings, and payouts

Team Involvement

UX Design UI Design Bubble Development Database Architecture Project Management QA Testing

Suitable For:

Founders building multi-sided service marketplaces

Businesses needing multi-language, multi-country support

Platforms integrating loyalty, consent, and payment infrastructure

Products connecting professionals with consumers via a managed directory

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